We respect your privacy. This policy explains what personal information we collect when you visit our website, contact us or work with us, why we collect it, and the choices and rights you have. It should be read alongside our Cookie Policy.
1. Who we are
This website is operated by WeWebMedia Ltd ("WeWebMedia", "we", "us" or "our"), a company registered in England and Wales under company number [company number], with its registered office at [registered office address].
For personal information collected through this website and our sales process, we are the data controller. Where we process personal data inside a client's advertising, analytics or CRM accounts to deliver our services, we generally act as a data processor on that client's behalf, under a written agreement.
If you have any questions about this policy, email hello@staging.wewebmedia.com.
2. Information we collect
Information you give us
- Audit and enquiry forms: your name, work email, company, monthly ad budget, the service you're interested in and anything you tell us about your goals.
- Call booking requests: your name, email, company, website, notes, the type of call, and your chosen date, time and time zone.
- Emails, calls and meetings: the information you share when you contact us or speak with our team.
- Clients: business contact details, billing information and the account access you grant us to deliver our services.
Information collected automatically
When you visit our website we, and trusted third parties, may collect information about your device and how you use the site — such as your IP address, browser type, pages viewed, referring website and interactions. We use cookies and similar technologies to do this, with your consent where required. See our Cookie Policy for details.
Information from third parties
We may receive limited information from advertising and analytics platforms (for example, aggregated reports about ad performance), and from business directories or professional networks such as LinkedIn when researching potential business contacts.
3. How we use your information
Under UK data protection law we must have a lawful basis for using your personal information. We use it to:
We do not sell your personal information, and we do not use it for automated decision-making that has legal or similarly significant effects on you.
4. Who we share it with
We only share personal information where necessary, with:
- Service providers who help us run our business — for example website hosting, email, CRM, scheduling and file storage providers.
- Analytics and advertising partners such as Google and Meta, where you have consented to the relevant cookies.
- Professional advisers such as accountants, lawyers and insurers.
- Authorities when required by law, or to protect our rights, property or safety.
- A buyer or successor if our business is ever sold or restructured.
Our service providers may only use your information on our instructions and must keep it secure. A current list of key providers is available on request: [optionally list main providers].
5. International transfers
Some of our service providers are based, or store data, outside the UK. When personal information is transferred internationally, we make sure it is protected — for example by relying on UK adequacy regulations, or by using the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.
6. How long we keep it
We keep personal information only for as long as we need it for the purposes above:
- Enquiries that don't become clients: up to 24 months after our last contact.
- Client and billing records: for the length of our relationship and up to 6 years afterwards, to meet legal and tax requirements.
- Marketing lists: until you unsubscribe or ask us to remove you.
- Analytics data: in line with the retention settings of our analytics tools, currently 14 months.
7. Your rights
Under UK data protection law you have the right to:
- Access the personal information we hold about you.
- Correct information that is inaccurate or incomplete.
- Erase your information in certain circumstances.
- Restrict or object to how we use your information, including objecting to direct marketing at any time.
- Data portability — receive your information in a portable format.
- Withdraw consent at any time where we rely on it, without affecting processing that has already taken place.
To exercise any of these rights, email hello@staging.wewebmedia.com. We'll respond within one month. There's usually no fee.
If you're unhappy with how we've handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
8. Security
We use appropriate technical and organisational measures to protect personal information, including encrypted connections, access controls, two-factor authentication on key systems and least-privilege access to client accounts. No method of transmission over the internet is completely secure, but we work hard to protect your information and will notify you and the ICO of a breach where the law requires us to.
Our website and services are intended for businesses and are not directed at children.
9. Changes to this policy
We may update this policy from time to time to reflect changes in our services or the law. The latest version will always be on this page, with the date it was last updated shown at the top.
10. Contact us
Questions, requests or concerns about your privacy? Get in touch: